Contact Us
Our support team is available to help with questions, account-related issues, technical concerns, or general feedback. You can reach us by live chat, email or phone and we’ll aim to resolve most requests quickly. For help with deposits, withdrawals, verification or gameplay queries use secure messaging from your account area. If you contact us by email, include your account ID and a short description so we can respond with clear next steps.
| Department | Contact |
|---|---|
| Customer support | [email protected] (live chat & email, typical reply within 2 business hours) |
| General enquiries | [email protected] (email, reply within 24 hours) |
| Affiliate enquiries | [email protected] (partnerships and marketing) |
| Phone | +1 416 358 7291 (calls and SMS) |
| Working hours | Mon-Fri, 09:00-22:00 ET (limited support Sat-Sun) |
Email Support
Email is the preferred way to contact us for detailed requests, account-related issues or when you need to send documents. Please email [email protected] with a clear subject line, your full name and up-to-date contact details, and any relevant attachments. Providing concise information up front helps us process requests faster and avoids unnecessary delays.
Contact Form
Response Time
Our support team aims to respond quickly. Most inquiries are answered within one business day. For straightforward requests, you’ll typically hear back the same day; more complex issues that require verification or coordination with payments and compliance may take longer depending on their nature. If you need faster help, use live chat for priority assistance during staffed hours.
Feedback
We welcome your feedback, suggestions and ideas for improving the site. Your input is reviewed carefully by our team and used to make practical updates to features, promotions and support. Send your thoughts anytime. We read every message and use what we learn to improve the service and overall user experience.